Self Publishing Guide
This is the web site of Bookmark Self Publishing (A division of E-State Media Group).
We are extremely concerned with protecting your privacy and confidentiality. We understand that users of our site are also concerned about their information and privacy. We want to assure all our clients that their information and data will not be used for any purpose unintended by them, and will not be provided to any other third party organizations. Our policy is both specific and strict. If you believe our policy falls short of your expectations or that we are failing to abide by our policy, please inform us. We are constantly vigilant for credit card or other fraud. All payments to us with Credit Cards are processed with InternetSecure (www.internetsecure.com) through their secure server. We do NOT at any time have access to any of your credit card information, unless you are placing a phone order. Credit card information supplied by phone will be destroyed immediately after we have confirmed your order has been accepted or declined by the appropriate credit card authority.
Information may be unlawfully available to hackers and snoopers. We take no responsibility for this. The risk is no different from a similar risk in a bricks and mortar establishment. Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site. If this policy should change in the future (though most unlikely), then we shall provide notification in advance, and the opportunity for all users to indicate whether or not they would prefer that we do not provide the information to third parties as proposed.
We do not knowingly market to or sell to children.
Here is a list of the information we collect, and why it is necessary to collect it:
1 - Basic identification and contact information, such as your name and contact details.
This information is used:
1.1 - to provide you with the services which you request;
1.2 - to maintain our accounts;
1.3 - for billing;
1.4 - to enable us to answer your enquiries;
1.5 - for verifying your identity for security purposes;
1.6 - to help make our web site as useful to you as possible;
- Your domain name and email address are recognized by our servers and
the pages that you visit are recorded. This information is used:
2.1 - in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;
2.2 - to send you news about the services to which you have signed up;
2.3 - to provide you with more information about our products.
3 – Online Financial information, including credit card details
This information is used to obtain payment for goods and services you have ordered from us. This information is never actually received by us. The page where this information is given by you is controlled by our merchant service provider, InternetSecure (www.internetsecure.com). Such information is automatically encrypted, and later decrypted for use. It never touches our system. Our merchant service provider, InternetSecure, controls all encrypted credit card information.
4 - Information volunteered by you for a particular purpose, for example a personal profile, survey, job application form, or contest. This information will be used exclusively for the purpose for which you have provided it.
5 - Business information
This is information given to us in the course of your business and ours, such as in relation to your application to partner with us or advertise with us. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you and any partner to reciprocate this policy.
6 - Disclosure to Government
and their agencies. We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorization such as court orders.
7 - Information request
At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
This confidentiality policy has been compiled so as to comply with current Canadian, US and UK legislation. If you have any question regarding the confidentiality policy, please contact us, using the contact information on our contact page.